Privacy Policy

1. Introduction

Verdaxis is committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our environmental compliance advisory services.

We comply with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and applicable data protection regulations. If you have questions about this policy or our data practices, please contact us at [email protected].

2. Information We Collect

Personal Data You Provide

We collect personal information that you voluntarily provide when:

• Submitting contact forms or consultation requests (name, email, phone number, company name, message content)
• Engaging our advisory services (business information, facility details, compliance documentation)
• Subscribing to our regulatory updates or newsletters (email address)
• Communicating with us via email or phone (correspondence content, contact details)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• Cookie data (see our Cookie Policy for details)

3. How We Use Your Information

We process your personal data for the following purposes:

Service Delivery

• Responding to consultation requests and inquiries
• Providing environmental compliance advisory services
• Managing client engagements and project coordination
• Preparing documentation and regulatory submissions

Communication

• Sending service-related communications and updates
• Providing regulatory change notifications (with consent)
• Responding to your questions and support requests

Legal and Operational

• Complying with legal obligations and regulatory requirements
• Maintaining records for professional liability purposes
• Improving our website and services
• Analyzing usage patterns to enhance user experience

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide advisory services you have engaged
• Consent: When you have given explicit consent for specific processing activities
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Legal Obligation: To comply with Thai laws and regulatory requirements

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service Providers

We engage third-party companies to support our operations (website hosting, email services, analytics tools). These providers are contractually obligated to protect your data and use it only for specified purposes.

Regulatory Authorities

When providing compliance advisory services, we may need to submit documentation containing client information to Thai environmental regulatory agencies as part of permit applications or regulatory coordination.

Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights and interests.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Client Records: Maintained for 7 years after engagement completion for professional liability and legal compliance
• Contact Inquiries: Deleted after 2 years if no engagement is established
• Marketing Communications: Retained until you unsubscribe or withdraw consent
• Website Analytics: Anonymized after 26 months

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel
• Regular security assessments and monitoring
• Employee confidentiality agreements and data protection training

While we strive to protect your data, no electronic transmission or storage method is completely secure. We cannot guarantee absolute security but commit to notifying you of any data breach as required by law.

8. Your Rights

Under Thai data protection law, you have the following rights:

• Right to Access: Request copies of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing based on consent
• Right to Restrict Processing: Request limitation of processing under specific circumstances

To exercise these rights, contact us at [email protected]. We will respond within 30 days as required by law.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. We use:

• Essential Cookies: Necessary for website operation (session management, security)
• Analytics Cookies: Help us understand how visitors use our site (with consent)
• Preference Cookies: Remember your settings and preferences (with consent)

For detailed information about our cookie practices, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any websites you visit through our links.

11. Children's Privacy

Our services are intended for business use and not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your personal data is processed and stored in Thailand. If we engage service providers in other jurisdictions, we ensure appropriate safeguards are in place to protect your data in accordance with Thai data protection standards.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notification to active clients (for material changes)

Your continued use of our services after policy changes constitutes acceptance of the updated terms.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

15. Supervisory Authority

If you believe we have not addressed your data protection concerns adequately, you have the right to lodge a complaint with: